We firmly believe that owning a computer shouldn’t cost you an arm and a leg to maintain, but we also believe that your computer should be treated no differently than a car in that it requires regular maintenance. We have approximately 25 years experience in the IT industry, and throughout that time we have endeavoured to keep our prices reasonable and fair, and we have always maintained a NO FIX – NO FEE Policy. We have seen many companies charge hundreds of dollars for simple and quick mobile repairs, and when your computer needs attention a couple of times a year then that can start to add up. For that reason, we have developed several pricing structures and customer programs.

We provide Pensioners, Defence Force Personnel and BNI Members with a $20 Discount off our services.
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Residential Membership



  • 2 Free Visits
  • 6 Free Remote Support
  • 5% Discount Voucher from DMC
  • $15 per additional computer

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Business Service Contract

from $1200


  • Unlimited Local Visits
  • Unlimited Remote Support
  • 5% Discount Voucher from DMC
  • Minimum 5 Computers

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Remote Support Package



  • 6 Free Remote Support Sessions
  • Valid for 12 Months
  • Renewable at any stage
  • Save $190

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Residential Rates

  • $20 Call Out Fee
  • $50 – Short CallĀ (5-15 Minutes)
  • $80 per hour
  • Return to Base/Customer Drop Off $80
  • $20 Pensioner & Defence Force Discounts

Business Rates

  • $20 Callout Fee
  • $80 Per Hour
  • Capped at $500

Remote Support Rates
Our Remote Support rates are a flat rate of $50 per Remote Session. If a problem isn’t resolved after the first remote session then no further charges will be applied for the same problem!