Pricing

We firmly believe that owning a computer shouldn’t cost you an arm and a leg to maintain, but we also believe that your computer should be treated no differently than a car in that it requires regular maintenance. We have approximately 25 years experience in the IT industry, and throughout that time we have endeavoured to keep our prices reasonable and fair, and we have always maintained a NO FIX – NO FEE Policy. We have seen many companies charge hundreds of dollars for simple and quick mobile repairs, and when your computer needs attention a couple of times a year then that can start to add up. For that reason, we have developed several pricing structures and customer programs.

We provide Pensioners, Defence Force Personnel and BNI Members with a $20 Discount off our services.
Promotional Rates
Residential Membership

$250

Year

  • 2 Free Visits
  • 6 Free Remote Support
  • $15 per additional computer
  • $70 for any additional visits

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Business Service Contract

Annual protection

Full Business Support

  • Remote Support options
  • PAYG or prepaid onsite visits
  • Annual/6 Monthly/Monthly payment options.
  • Minimum 5 Computers

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Remote Support Package

$120

Year

  • 6 Free Remote Support Sessions
  • Valid for 12 Months
  • Renewable at any stage
  • Save $180

More Info

Residential Rates

  • $120 for the first hour
  • $100 per hour after the first hour
  • Same day emergency service fee $50
  • Return to Base/Customer Drop Off $80 per hour
  • $20 Pensioner or Defence Force Discounts

Business Rates

  • $150 per hour
  • Same day emergency service fee $100

Remote Support Rates
Our Remote Support rates are a flat rate of $70 per Remote Session. If a problem isn’t resolved after the first remote session then no further charges will be applied for the same problem!